Effective Date: 30 November 2023
This Privacy Policy outlines how One Million Family and Friends ("we," "us," or "our") collects, uses, discloses, and protects personal information obtained from users ("you" or "your") of our services. We are committed to safeguarding your privacy and ensuring the security of your personal information. By accessing or using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information: We may collect personal information that you provide to us voluntarily, such as your name, email address, phone number, and other contact details when you register for our services, participate in surveys or promotions, or communicate with us.
1.2 Usage Information: We may collect information about how you interact with our services, including your IP address, browser type, device information, operating system, and usage patterns. This information helps us analyze trends, administer our services, and improve user experience.
1.3 Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your browsing activities. These technologies help us personalize your experience, remember your preferences, and analyze usage patterns. You can manage your cookie preferences through your browser settings.
2. Use of Information
2.1 Providing Services: We use the collected information to provide and improve our services, respond to your inquiries and requests, process transactions, and deliver relevant content.
2.2 Communication: We may use your contact information to send you updates, newsletters, marketing communications, and other relevant information about our services. You can opt-out of these communications at any time.
2.3 Analytics and Research: We may use the collected information for analytics purposes, including analyzing user behavior and trends to improve our services and enhance user experience.
2.4 Legal Compliance: We may use and disclose your information as required by applicable laws, regulations, legal processes, or governmental requests.
3. Disclosure of Information
3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as hosting providers, payment processors, and customer support providers. These service providers are contractually obligated to protect your information and only use it for the intended purposes.
3.2 Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity or third party involved in the transaction. We will notify you of any such transfer and provide options regarding the handling of your personal information.
3.3 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests from public authorities.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights and Choices
You have the right to access, update, correct, or delete your personal information held by us. You may also have the right to restrict or object to certain processing activities. Please contact us using the details provided below to exercise these rights or if you have any questions regarding the processing of your personal information.
6. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us to request deletion of that information.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at [contact details].
Thank you for entrusting One Million Family and Friends with your personal information. We are committed to protecting your privacy and providing a secure experience throughout our services.
The cancellation policy for deposits with One Million Family and Friends is designed to ensure transparency and fairness for our valued customers. We understand that circumstances may change, and we strive to provide clear guidelines regarding cancellations. Please review the following details regarding our cancellation policy:
1. Cancellation within 24 hours: If you decide to cancel your deposit within 24 hours of making it, we are pleased to offer a full refund. This allows you the flexibility to make changes or reconsider your deposit without incurring any financial loss.
2. Cancellation after 24 hours but before the end of the deposit period: Should you choose to cancel your deposit after the initial 24-hour period but before the end of the deposit period, we will refund your deposit amount with a deduction of a 10% cancellation fee. This fee helps cover administrative costs and ensures the sustainability of our services.
3. Cancellation after the end of the deposit period: Once the deposit period has concluded, any cancellations made will not be eligible for a refund. It is important to note that this policy is in place as we allocate resources and make commitments based on the deposits received within the specified timeframe.
We kindly advise you to carefully consider your decision before making a deposit, ensuring that it aligns with your intentions and commitments. It is recommended to review the terms and conditions specific to your deposit for any additional information or requirements.
For further clarification or assistance regarding our cancellation policy or any other inquiries, please do not hesitate to reach out to our dedicated customer support team. We are here to provide you with the necessary guidance and support throughout your journey with One Million Family and Friends.
Thank you for choosing One Million Family and Friends. We appreciate your trust and look forward to serving you in the best possible manner.